Shipping policy
Order Processing Time
All orders are processed within 1–3 business days (excluding Sundays and public holidays).
You will receive a confirmation email once your order is placed.
Shipping Time (India)
Estimated delivery time: 4–7 business days after dispatch.
Delivery timelines may vary depending on your location and courier availability.
Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout.
We may offer free shipping on selected orders or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status.
Delays
Delivery delays may occur due to:
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High order volumes
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Courier issues
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Weather conditions
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Public holidays
We appreciate your patience in such cases.
Incorrect Address
Please ensure your shipping address is accurate.
CineSense is not responsible for orders delivered to incorrect addresses provided by the customer.
Damaged or Lost Packages
If your package is lost or arrives damaged, please contact us within 48 hours of delivery at:
📧 cinesense.official@gmail.com